Contact IPG

Contact IPG - Request a Technical Consultation

For faster routing, include process type, material, power estimate, machine controller, delivery fiber preference, and the acceptance data your customer will require.

Applications Engineering

Source selection, process window review, optics matching, and application lab trial planning for OEM machine programs.

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OEM Integration

Control signal map, safety interlock planning, chiller interface, FAT/SAT documentation, and service access review.

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Service Support

Serial-number support, replacement source planning, beam delivery checks, and field service dispatch triage.

[email protected]

Send the integration brief

Useful briefs are specific: material, thickness, duty cycle, target spot size, controller platform, chiller limits, enclosure class, and expected delivery date. If the program is still early, send the unknowns too. They usually decide the review path.

  • Engineer review routed by process type
  • Source-family recommendation with acceptance-test notes
  • Response target: two working days for complete briefs